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What benefits do organizations typically see out of adopting the Balanced Scorecard? Can the "return on investment" be calculated for the Balanced Scorecard? |
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Organizations benefit from the use of the Balanced Scorecard in the following ways:
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2GC has a range of FAQ answers available on its web site - all for free / anonymous download. The FAQs are based on an analysis that 2GC did some years ago about the most frequently asked questions about Balanced Scorecard we could find in fora relating to Balanced Scorecard and performance management. Some of the FAQs that might be of interest with regard to this question are:
There are about 15 more FAQs on the 2GC site, along with case studies, presentations, and papers to read. Enjoy! |
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Calculating an actual ROI is tricky because you are trying to discern between executing a strategy and the strategy itself. I had one client tell me that they would attribute 10% of their last 5 years of increased market cap to the BSC. The other 90%, they attributed to their actual strategy. At first blush, it doesn't sound like much, but in 5 years, their market cap had increased by $2 billion. 10% of that is $200 Million. This organization invested less than $2 million in internal and external resources. That's a pretty nice ROI. |
